Shaping the future of business across Africa

Your team knows how to treat customers.
Ingest makes sure it happens — every customer, every time.

Every day, your business makes small promises: a reminder, a receipt, a follow-up, a “we’ll get back to you.” Ingest remembers all of them — and keeps them, over WhatsApp and SMS, in your tone, while your team focuses on the work itself. That’s how the world’s best businesses run. Now it’s how yours runs too.

We’ll email your invite when the next batch opens.

Built for clinics, SACCOs, schools, salons, pharmacies, shops and sellers, restaurants, gyms, laundries, auto mechanics and real estate teams.

From Ingest to done · Social Commerce
KT
Kemi Threads
Business account · WhatsApp
09:41
Ingest
Hi Amina, we noticed you loved the Ankara drop last month. The new collection just landed. Want early access?
Sent automatically at 9:00 AM · Amina replied at 9:14 AM
Yes please! Send me the link 🙌
Early access link sent ✓ You're first to see the new drop
C
Amina O. · Customer
Proactive win-back
WON BACK
Last purchase45 days ago
Taghigh-priority win-back
Early-access link saved for Amina
The problem

Your business runs on memory, WhatsApp groups, and hope. And people are slipping through the cracks.

Not because your team doesn't care. Because the important stuff — who to follow up with, who's waiting, who's about to leave — lives in someone's head, and that someone is busy.

The follow-up that never happens

You meant to call her back. Then the day happened. Three weeks later she's a customer at the salon down the street — and nobody agreed to lose her, it just never got done.

The "who changed what?" panic

Three people edit the same Excel sheet. Someone overwrites the quantity column. Nobody knows who. Now you are reconciling by hand at midnight.

The solo bottleneck

One person holds all the knowledge — the customer list, the supplier contacts, the process. When they are out, everything stops.

And here's the real problem: your competitors have the same tools you do.

Everyone can download the same apps and message the same customers on WhatsApp. What they can't copy is what happens in the six weeks after someone goes quiet — or whether Mrs. Adebayo has to remind you, again, that she likes mornings. Ingest exists to change that.

Businesses across Africa have proven they can compete with anyone. What they’ve never had is a way to keep every promise to every customer without a heroic memory. That’s the gap Ingest closes.

The solution

Ingest starts conversations, not just replies.

Here's what makes Ingest different: it doesn't wait for customers to message you first. It remembers who needs attention — and reaches out before they're gone.

How Mrs. Adebayo keeps her appointment

Ingest notices she usually books mornings, gets a reminder the day before, and never has to phone to reschedule. If she can't come, it sends a one-tap link to pick a new time.

How Kemi hears about the restock before anyone else

Ingest sees that the Ankara she loved is back and sends her a quick note before it sells out again.

How the follow-up feels like kindness, not a script

Ingest remembers who needs a call and tells your team — warm and informed, never a cold broadcast.

How it works

One place where your business know-how lives forever.

Every business has its own way of doing things — the follow-ups, the reminders, the small judgments that keep customers coming back. Right now that know-how lives in your team's heads. Ingest turns it into a habit that never forgets.

How Amina hears about a restock before it sells out

Ingest checks your customer list every morning.

  • hasn't bought in 30 days
  • spent over GH¢ 2,000 last time
  • loved the last Ankara drop

"Hi Amina, the new Ankara just arrived and you're the first to hear — I've saved a size M for you. Should I set it aside?"

How Mr. Chen's appointment fits his life

Ingest checks your clinic's calendar every night.

  • has an appointment tomorrow
  • prefers mornings and pays by mobile money
  • cancelled twice last year

"Hi Mr. Chen — a gentle reminder about your 9:30 AM tomorrow. Prefer another time? Reply here and I'll move it."

How a parent's fee reminder lands with a smile

Ingest checks fee records every Wednesday.

  • has been with the school for two years
  • usually pays on time
  • likes WhatsApp over paper notes

"Just a warm heads-up — fees close this Friday. No rush, thanks for keeping us going!"

How Joseph's contribution gets paid without the chase

Ingest checks the membership ledger every morning.

  • is due to contribute within 3 days
  • hasn't paid yet
  • has mobile money set up

"Hi Joseph — your monthly contribution is due in a few days. One tap to send it: [ingest link]."

How Mr. Adeyemi pays rent without the chase

Ingest checks the rent ledger three days before rent falls due.

  • rent is due that week
  • hasn't paid for this month
  • paid in full last time

"October rent is GH¢ 45,000. Here's your one-tap payment link [ingest link] — paying early helps us both."

How Ngozi gets the booking she almost forgot

Ingest looks through your client book every morning.

  • is nearly back for her usual 4-week visit
  • prefers Aisha on Saturdays
  • is one visit away from a loyalty reward

"Hi Ngozi — your Saturday slot with Aisha is still free and we've set it aside. Save it for you?"

Ingest feels less like software and more like a good employee who never forgets — the one who greets customers by name, remembers what they love, and follows up before anyone has to ask.

Works with what you use

Your customers chat on WhatsApp. Your money moves by phone. Nothing has to change — except the remembering.

Ingest works inside the conversations you already have — the booking gets booked, the receipt goes out before the phone’s pocketed.

And it grows with the tools you already trust — the calendar, the inbox, the books. Same habits. Nothing falls between them.

One shared memory. Every chat, every payment, every promise — in one place.

Where your customers already talk

Where your team already works

  • Google Calendar icon Google Calendar
  • Outlook icon Outlook
  • QuickBooks icon QuickBooks
  • and more as you grow
Keep what you have

Got a messy spreadsheet? Good. Bring it.

You already have your customer data — in Excel, in a notebook, in a WhatsApp export, in your head. You do not need to clean it up first. Ingest takes it as it is: messy, inconsistent, half-finished. It figures out what goes where, keeps your history intact, and turns it into a living workspace your whole team can use. No format requirements. No IT person. No downtime.

  • No special format needed
  • Duplicates handled automatically
  • Your team keeps working while it imports
customers_final_v7 (2).xlsx
name?
num...
paid??
phone
—
Amina
x
date
Kemi

3 conflicting columns · 41 blanks

Imported in 4 minutes
A Amina O. Active
B Brightcare Clinic Active
K Kemi Threads Follow-up
1,248 records · 0 duplicates · history preserved
"We had nine years of patient records in an old Excel file. Ingest imported everything in one afternoon — allergies, balances, everything. Nothing was lost."
Dr. Okafor · Brightcare Clinic, Lagos
Interactive product demos

Click around. It's live.

Real interactions. Click tabs, scroll timelines — never miss a follow-up.

Clinic & Healthcare
Clinic & Healthcare Records
Built for teams

Your team's memory, in one place.

Ingest keeps what everyone knows about everyone — and shows it to the right person at the right moment. No lost context. No lost history. No one guessing what happened while they were away.

SK
JW
2 teammates online — watch what they do below
Clinic & Healthcare

@Mentions that actually get seen

Type @ and a name. They get a notification. No more lost tags in the chat scroll.

Press Enter to notify

History you can trust

Every change is logged. See who changed what, when, and why — with diffs you can read.

Reactions, not just replies

Sometimes a thumbs-up is all you need. Click React and watch it bounce.

SK
Dr. Sarah Kim

Please confirm the appointment time before marking as Booked. I spoke with him yesterday and he prefers morning slots.

Replies that stay in context

Replies thread right under the comment. No more scrolling to find what someone answered.

SK
Dr. Sarah Kim

Please confirm the appointment time before marking as Booked. I spoke with him yesterday and he prefers morning slots.

Build your own workspace

Your business isn’t a template. Your workspace shouldn’t be one either.

Start with one list and one reminder. Add a tool when you need it, a teammate when you’re ready. Ingest grows around the way you already work — not the other way round.

Start with what you have

Your spreadsheet, your notebook, your WhatsApp exports. Ingest takes them as they are — messy columns and all.

Tell it what to do, in plain words

“Remind every customer two days before rent is due.” That’s the whole setup. No code, no IT person.

Grow at your own pace

Start with follow-ups and receipts. Add shared records, comments and @mentions as your team grows into it.

Plug in your tools

WhatsApp, M-Pesa, MTN MoMo, your calendar, your books. They keep working the way they always have.

Closed beta

Be first in line for an invite.

Ingest is in closed beta and opens to teams in batches. Leave your email and we’ll send your invite when the next batch opens — then you build the workspace yourself, in an afternoon, from your own records.

  • WhatsApp and SMS reminders that send themselves
  • Every customer, job and payment in one shared record
  • Your existing spreadsheet imported as it is

Free to join. We’ll email your invite when the next batch opens.

Invites go out in small batches. The build is yours: import a spreadsheet, name your lists, write your first reminder. Content reviewed 2026-10-27.

Stop doing the remembering twice. Start shaping what comes next.

Every great business on earth runs on the same simple thing: it keeps its promises to customers. Ingest gives your team that superpower — every follow-up sent, every payment receipted, every customer remembered — whether you’re in the shop, at home, or asleep. That’s not software. That’s the future of business, arriving in Africa first.

Be first in line. We’ll email your invite when the next batch opens.