Your team knows how to treat customers.
Ingest makes sure it happens every single time.

Ingest remembers the little things so your team doesn't have to. Who needs a follow-up call. Who hasn't been back in a month. Which patient gets a special reminder. Then it reaches out on WhatsApp, updates your records, alerts the right person, and keeps going — exactly the way you would, if you had infinite time.

See it handle one customer journey. No credit card required.

AM
KO
NW
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Trusted by teams in Kenya, Ghana & Uganda
From Ingest to done · Social Commerce
KT
Kemi Threads
Business account · WhatsApp
09:41
Ingest
Hi Amina, we noticed you loved the Ankara drop last month. The new collection just landed. Want early access?
Sent automatically at 9:00 AM · Amina replied at 9:14 AM
Yes please! Send me the link 🙌
Early access link sent ✓ You're first to see the new drop
C
Amina O. · Customer
Proactive win-back
WON BACK
Last purchase45 days ago
Taghigh-priority win-back
Early-access link saved for Amina
The problem

Your business runs on memory, WhatsApp groups, and hope. And people are slipping through the cracks.

Not because your team doesn't care. Because the important stuff — who to follow up with, who's waiting, who's about to leave — lives in someone's head, and that someone is busy.

The follow-up that never happens

You meant to call her back. Then the day happened. Three weeks later she's a customer at the salon down the street — and nobody agreed to lose her, it just never got done.

The "who changed what?" panic

Three people edit the same Excel sheet. Someone overwrites the pricing column. Nobody knows who. Now you are reconciling by hand at midnight.

The solo bottleneck

One person holds all the knowledge — the customer list, the supplier contacts, the process. When they are out, everything stops.

And here's the real problem: your competitors have the same tools you do.

Everyone can download the same apps and message the same customers on WhatsApp. What they can't copy is what happens in the six weeks after someone goes quiet — or whether Mrs. Adebayo has to remind you, again, that she likes mornings. Ingest exists to change that.

The solution

Ingest starts conversations, not just replies.

Here's what makes Ingest different: it doesn't wait for customers to message you first. It remembers who needs attention — and reaches out before they're gone.

How Mrs. Adebayo keeps her appointment

Ingest notices she usually books mornings, gets a reminder the day before, and never has to phone to reschedule. If she can't come, it sends a one-tap link to pick a new time.

How Kemi hears about the restock before anyone else

Ingest sees that the Ankara she loved is back and sends her a quick note before it sells out again.

How the follow-up feels like kindness, not a script

Ingest remembers who needs a call and tells your team — warm and informed, never a cold broadcast.

How it works

One place where your business know-how lives forever.

Every business has its own way of doing things — the follow-ups, the reminders, the small judgments that keep customers coming back. Right now that know-how lives in your team's heads. Ingest turns it into a habit that never forgets.

How Amina hears about a restock before it sells out

Ingest checks your customer list every morning.

  • hasn't bought in 30 days
  • spent over GH¢ 2,000 last time
  • loved the last Ankara drop

"Hi Amina, the new Ankara just arrived and you're the first to hear — I've saved a size M for you. Should I set it aside?"

How Mr. Chen's appointment fits his life

Ingest checks your clinic's calendar every night.

  • has an appointment tomorrow
  • prefers mornings and pays by mobile money
  • cancelled twice last year

"Hi Mr. Chen — a gentle reminder about your 9:30 AM tomorrow. Prefer another time? Reply here and I'll move it."

How a parent's fee reminder lands with a smile

Ingest checks fee records every Wednesday.

  • has been with the school for two years
  • usually pays on time
  • likes WhatsApp over paper notes

"Just a warm heads-up — fees close this Friday. No rush, thanks for keeping us going!"

How Joseph's contribution gets paid without the chase

Ingest checks the membership ledger every morning.

  • is due to contribute within 3 days
  • hasn't paid yet
  • has mobile money set up

"Hi Joseph — your monthly contribution is due in a few days. One tap to send it: [ingest link]."

How Mr. Adeyemi pays rent without the chase

Ingest checks the rent ledger three days before rent falls due.

  • rent is due that week
  • hasn't paid for this month
  • paid in full last time

"October rent is GH¢ 45,000. Here's your one-tap payment link [ingest link] — paying early helps us both."

How Ngozi gets the booking she almost forgot

Ingest looks through your client book every morning.

  • is nearly back for her usual 4-week visit
  • prefers Aisha on Saturdays
  • is one visit away from a loyalty reward

"Hi Ngozi — your Saturday slot with Aisha is still free and we've set it aside. Save it for you?"

Ingest feels less like software and more like a good employee who never forgets — the one who greets customers by name, remembers what they love, and follows up before anyone has to ask.

Keep what you have

Got a messy spreadsheet? Good. Bring it.

You already have your customer data — in Excel, in a notebook, in a WhatsApp export, in your head. You do not need to clean it up first. Ingest takes it as it is: messy, inconsistent, half-finished. It figures out what goes where, keeps your history intact, and turns it into a living workspace your whole team can use. No format requirements. No IT person. No downtime.

  • No special format needed
  • Duplicates handled automatically
  • Your team keeps working while it imports
customers_final_v7 (2).xlsx
name?
num...
paid??
phone
Amina
x
date
Kemi

3 conflicting columns · 41 blanks

Imported in 4 minutes
AAmina O.Active
BBrightcare ClinicActive
KKemi ThreadsFollow-up
1,248 records · 0 duplicates · history preserved
"We had nine years of patient records in an old Excel file. Ingest imported everything in one afternoon — allergies, balances, everything. Nothing was lost."
Dr. Okafor · Brightcare Clinic, Lagos
Interactive product demos

Click around. It's live.

Real interactions. Click tabs, scroll timelines — never miss a follow-up.

Clinic & Healthcare
Clinic & Healthcare Records
Built for teams

Your team's memory, in one place.

Ingest keeps what everyone knows about everyone — and shows it to the right person at the right moment. No lost context. No lost history. No one guessing what happened while they were away.

SK
JW
2 teammates online — watch what they do below
Clinic & Healthcare

@Mentions that actually get seen

Type @ and a name. They get a notification. No more lost tags in the chat scroll.

Press Enter to notify

History you can trust

Every change is logged. See who changed what, when, and why — with diffs you can read.

Reactions, not just replies

Sometimes a thumbs-up is all you need. Click React and watch it bounce.

SK
Dr. Sarah Kim

Please confirm the appointment time before marking as Booked. I spoke with him yesterday and he prefers morning slots.

Replies that stay in context

Replies thread right under the comment. No more scrolling to find what someone answered.

SK
Dr. Sarah Kim

Please confirm the appointment time before marking as Booked. I spoke with him yesterday and he prefers morning slots.

Teams across Africa

Teams across Africa already run this way.

From Lagos to Accra to Nakuru — different businesses, same shift: the know-how moved out of people's heads and into rules that run every day.

"I used to keep everything in my head. Who owes me, who I promised to call, whose order was ready. Ingest remembers all of it now — and it follows up nicer than I do."

KA
Kemi Adeniyi
Kemi Threads · Lagos

"My receptionist used to spend two hours every morning calling patients. Now Ingest sends the reminders, handles the reschedules, and she only picks up the phone for the appointments that actually need a conversation."

CO
Dr. Chidi Okafor
Brightcare Clinic · Enugu

"Parents used to say 'I forgot'. Now they can't — the reminder comes three days before, in the tone we choose. Fee collection stopped being a monthly drama."

GM
Grace Mensah
St. Augustine's Academy · Accra

"Our treasurer left for a month. Nobody panicked. Ingest had the ledger, the reminders, and the receipts. The new treasurer just picked up where it left off."

JK
Joseph Kariuki
Ireti SACCO · Nakuru
Pricing

One flat price for your entire team. No per-seat tax.

Stop paying for every person who joins. Ingest Africa grows with your team — without the per-seat markup that punishes you for hiring.

MonthlyAnnual (Save 15%)

Full access to everything. All team members included.

$19/mo

No credit card required. Cancel anytime.

What's included:

  • 5,000 smart follow-ups per month
  • All team members included (Zero per-seat fees)
  • WhatsApp + SMS + Mobile Money integrations (M-Pesa, MTN MoMo, Telecel Cash, AirtelTigo)
  • Unlimited smart follow-throughs & nudges
  • Priority support

Need Ingest to remember something small and specific to you — follow up in a few days, wait for a reply, then do the right thing depending on what they said? That is not extra. It is part of the plan.

Frequently asked questions

How much does Ingest cost for a team?

Ingest costs $19 per month for your entire team — one flat price with no per-seat fees, whether you have 2 people or 20. Annual billing saves 15%. See the pricing page for what's included.

Can I try Ingest before paying?

Yes. Every team starts with a 14-day free trial — no credit card required, and you can cancel anytime from settings in two clicks.

Does Ingest support M-Pesa and mobile money?

Yes. Ingest connects with mobile money — M-Pesa, MTN MoMo, Telecel Cash (formerly Vodafone Cash), and AirtelTigo — so payments you already collect are logged, reconciled, and receipted automatically, with no change to how your customers pay.

More questions? See the full FAQ

Stop doing the thinking twice.

Your team already knows how to treat customers. Ingest turns that know-how into rules that run every day — following up, reminding, keeping the records straight — so it happens the same way whether you are in the shop, at home, or asleep.

One flat price for your entire team. No per-seat fees. No credit card required — and bring your messy spreadsheets, we will sort them out.