Your patients forget. Your records scatter. Ingest remembers for everyone.
Ingest is appointment and follow-up software for small clinics in Nigeria, Kenya, Ghana and Uganda. Every patient is a record your whole team can see — visit history, next appointment, notes and balance — and Ingest sends WhatsApp or SMS reminders before each visit, then lists the patients who have not confirmed so your receptionist calls only them.
Join the waitlistIngest is in closed beta — join the waitlist and we’ll email your invite when the next batch opens.
The problem clinics know
Sound familiar? None of this is a discipline problem. It's a tools problem.
The no-show that costs you GH¢ 1,500
Mrs. Okafor books for Tuesday, then forgets. Your receptionist meant to remind her Monday evening, but the day got busy. The slot sits empty. The patient falls behind on care.
The file that lives in one nurse's head
Your best nurse knows Mr. Chen is diabetic, prefers mornings, and pays via M-Pesa. When she's on leave, the locum treats him like a new patient. He notices. He doesn't come back.
The follow-up that dies in the group chat
The doctor writes "follow up in 2 weeks" on a scrap of paper. It never makes it to the receptionist. It definitely never makes it to the patient. Three months later, he's back — and it's worse.
What Ingest does for clinics
Not just replies — proactive outreach, at the right time, in the right tone.
The appointment that actually happens
Mrs. Okafor has missed 2 appointments before. Ingest knows this. It sends her a reminder 24 hours before, then another 2 hours before. If she doesn't confirm, it flags her for a personal call — not a generic blast, just her.
The patient who needs extra care
Mr. Chen is due for his quarterly diabetes check. Ingest sends him a booking link 3 weeks after his last visit — but only if his last HbA1c was above 8. If it was fine, it waits 6 weeks instead. The doctor didn't have to remember. Ingest just knows.
The prescription refill that finds them
A patient is on monthly hypertension medication. Ingest sends a WhatsApp refill reminder 5 days before they run out. If they don't respond in 24 hours, it sends a shorter message with a direct M-Pesa payment link. If they still don't respond, it alerts the pharmacist to call.
Team memory
Your locum nurse opens Mrs. Okafor's record and sees everything: last visit, no-show history, preferred time, payment method, and every message Ingest sent automatically. She walks in looking like she's worked there for years.
“Before Ingest, our clinic ran on a WhatsApp group and 3 Excel sheets. Now my receptionist, my nurse, and I all see the same patient record — and Ingest reminds patients before they forget, so our no-shows dropped by half.”
Stop chasing patients. Start caring for them.
Import your existing patient records in one click.
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