200 patients on monthly medication. You can't call them all. Ingest can.
Ingest knows who takes what, when they last picked up, and when they're about to run out. It sends refill reminders, alerts you to low stock, and flags the patients who need a pharmacist's call — not a broadcast.
Start 14-day free trialThe problem
Sound familiar? None of this is a discipline problem. It's a tools problem.
The patient who goes silent
Mr. Okafor picks up his hypertension medication every 30 days. Except this month he didn't. You don't notice until he has a crisis and goes to the hospital across town. You lost a patient. He lost his health.
The stockout that costs you twice
You have 5 boxes of metformin left. You don't know. Three regular patients come in today. You turn them away. They go to your competitor. You still have to pay for the expired stock you over-ordered last month.
The "just checking" messages that eat your day
Fifteen patients message "do you have this?" today. Ten of them are asking about things you never stock. Your pharmacist spends the afternoon typing "sorry, we don't carry that" instead of counseling real patients.
Ingest starts the conversation
Not just replies — proactive outreach, at the right time, in the right tone.
The refill that arrives before the crisis
Mr. Okafor is on monthly hypertension meds. Ingest sends him a WhatsApp refill reminder 5 days before he runs out — with a direct M-Pesa payment link. If he pays, it alerts your staff to prepare the package. If he doesn't respond in 48 hours, it sends a shorter reminder. If he still doesn't respond, it flags your pharmacist to call — because he's a 3-year patient and you don't want to lose him.
The stock that orders itself
Your best-selling cough syrup hits 10 bottles. Ingest messages your supplier to restock AND messages the 5 customers who asked about it last week. When the new stock arrives, it updates the count and stops the alerts.
The patient who needs a different kind of care
Mrs. Adeyemi picks up her diabetes medication but hasn't collected her quarterly test strips in 4 months. Ingest notices. It sends her a gentle WhatsApp: "Hi Mrs. Adeyemi, it's been 4 months since your last glucose test. Should we reserve a strip kit for you?" If she says yes, it alerts the lab. If she says no, it flags the pharmacist for a counseling call.
Team memory
Your morning shift and evening shift share the same patient context. Who was reminded, who paid, who needs a call, and what Ingest already handled. The patient walks in and you already know their story.
“We have 200 regular customers on chronic medication. Ingest sends each one a refill reminder exactly 5 days before they run out — with a different message for hypertension patients than for diabetes patients. Our pharmacist just reviews the list each morning.”
Be a pharmacist, not a phone operator.
All team members included at one flat price. Upload your patient list — even if it's in a notebook.
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